Which links does InstaGet support?

Paste a supported public post or profile link, or use an @username.

How do I download content?

Paste a link or username, then choose a suggested person to see available options.

Can I download private accounts?

No. Private accounts are not supported.

What quality will I get?

Available download options depend on the source.

How do carousel downloads work?

Available carousel slides can be selected separately.

Why are some stories missing?

Stories and private accounts are not supported.

Can I download full profiles?

Supported public profile lookups can create or refresh a People profile. Premium users may receive extra profile detail when available.

Are there download limits?

Fresh social lookups use monthly Usage. Cached and failed requests do not reduce completed Usage.

Why does a link fail?

The link might be private, removed, or formatted incorrectly. Try a direct post URL or check the account visibility.

People Search is the directory for confirmed people and their public profile context.

How is the Archive different from Personal Library?

Personal Library stores only People profiles you favorite. It does not store media, searches, downloads, or post activity.

Do my saved items sync across devices?

Yes. When you are signed in, the People profiles you favorite are available from your Personal Library on any device.

Can I remove items from my Library?

Yes. Remove saved People profiles from your Library at any time.

How do I search the People Search?

Use a name, role, or keyword, then refine with filters like location, platform, source, or tags.

What filters can I use?

Filter by roles, locations, industries, and connected platforms to narrow results quickly.

What is on a people profile?

People profiles can show a bio, tags, news, social handles, and profile snapshots. Some profiles also include Relations and quiz features.

How do I request a correction or removal?

Use the Privacy Request, Contact, or Report options to request review, correction, suppression, or removal of public data.

How do I find a relation between two people?

Select two people by name, then choose Find relation. If both are in the current graph release, InstaGet shows the shortest meaningful paths available.

What kinds of connections can appear?

A path can use structured links such as family relationships, shared films or projects, education, organizations, awards, events, and other public entities.

How is the best path chosen?

InstaGet favors short, specific, well-supported connections and can show alternative paths when they add useful context.

Why is a person marked Not processed yet?

The profile is searchable, but Relations is not available for it yet.

Where does the relation data come from?

Published paths use reviewed structured Wikidata statements matched by exact identity. Wikipedia text may help discover candidates, but a text mention alone cannot create a connection.

Are relation paths always complete?

Open the available evidence for each path.

How does Birthdays Today work?

Browse profiles by birthday, then use the date picker to explore another date.

Can I check a different date?

Use the date picker to browse dates where public birthday signals are available.

How do I request a birthday removal?

Contact us with the profile link and details so we can review, correct, suppress, or remove public birthday data where appropriate.

What is the News Map?

News Map highlights public news references when available so you can explore source context by country.

How are Top Instagram Profiles ranked?

Rankings use follower counts and popularity signals.

How often is the Top Profiles list updated?

We refresh rankings as public data changes, so the list can shift over time.

Can I download posts from Top Profiles?

Open a profile and use a supported lookup when available.

Which file types can I convert?

Everything Converter supports common image, video, audio, and document formats within file-size and format limits. Upload a file to see available outputs.

How do conversions work?

Upload a supported file, choose the target format, and download the result once the conversion finishes.

How long do you keep my files?

We aim to keep files only as long as needed to complete conversion and deliver the download.

How do I extract sound from a video?

Open Extract Sound, upload a supported video you own or are allowed to process, and download the generated MP3.

Which videos can Extract Sound process?

The dedicated tool accepts common MP4, MOV, WebM, MKV, AVI, MPEG, OGV, and FLV containers within the displayed size and duration limits. The video must contain an audio track.

How are Extract Sound uploads protected?

Uploads use random private paths, strict byte and duration limits, archive and executable rejection, media-container inspection, bounded processing, and automatic temporary-file cleanup.

Does Extract Sound keep my video?

The video and generated audio are temporary processing files. They are not published and are removed after processing and delivery.

Why did my conversion fail?

Very large files or uncommon codecs can fail. Try a smaller file, a different format, or re-upload.

How do I use the Fonts Generator?

Type your text, pick a style, then copy and paste it into your bio, caption, or comments.

Why does a font look different on another device?

Some styles rely on Unicode characters that vary by device or platform. Try another style if a font looks off.

Is there a character limit?

Yes. Keep text under 100 characters so the generator stays fast and readable.

Is Face Finder available?

Face Finder is not running in the public build. It is reserved for a future Premium Pro release and does not process uploads or create jobs today.

Can Premium Pro run Face Finder now?

No. Premium Pro can see the managed-feature gate, but no Face Finder model, GPU queue, upload, or search job is active in this release.

Does Face Finder accept photos now?

No. The public build does not accept or process Face Finder uploads.

How do I open my Profile dashboard?

Open the profile menu in the sidebar and choose Profile to review your plan, favorite people, and quests.

How do I manage Premium or cancel?

Open the Premium page from the Profile menu to upgrade, cancel, resume, or renew your plan.

Where can I change language or settings?

Open the profile menu and choose Settings or Language to update preferences.

How do I upgrade or downgrade?

Open Settings and go to Billing. Use the billing help button to launch the Stripe Customer Portal, choose the plan you want, and review any proration before confirming.

How do I cancel and what happens after?

Cancel in the Stripe billing portal. Your access stays active until the end of the current billing period, and you can re-activate anytime.

Where do I find invoices or receipts?

All invoices and receipts live in the Stripe Customer Portal. Use the billing help button to view, download, or forward receipts.

How do I update my payment method?

Update cards or bank details in the Stripe Customer Portal under Payment Methods. Changes apply to the next attempt automatically.

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